MemberSuite provides cloud-based association management software (AMS) and business intelligence solutions for member-based organizations of all sizes. membersuite.com
UX CASE STUDY
ABOUT PROJECT
MemberSuite provides software for association/non-profit management of their memberships. MemberSuite is a two-pronged product that serves two customer types: a backend console for the association staff and a customer facing portal for their members. My team worked primarily on the customer facing portal. We did a complete redesign and build of the portal experience - from a Directory and Event Planner to a fully functioning e-commerce store.
SERVICES
UX/UI Design
Agile Disciplines
User Journeys
Experience Mapping
Design Studios
User Interviews
TOOLS
